Support

Frequently Asked Questions

How do I purchase a license?

Create a customer account, configure your product with the modules you need, upload a signed purchase order, and submit. Our team verifies the PO and issues your license automatically once approved.

Can I mix and match modules?

Yes. Every product is fully modular. You can select individual modules, or choose one of our pre-built bundles for a discounted price.

How long does PO verification take?

Most purchase orders are reviewed within 1-2 business days. You can track the status of your order from your dashboard at any time.

What happens after my license is approved?

A unique license key is generated automatically, along with the expiry date and included modules.

Can I renew or upgrade an existing license?

Yes, our licensing team can extend your subscription duration or add supplementary modules to an active license upon request.

Do you offer volume discounts?

Enterprise accounts may be assigned exclusive custom bundles with pre-negotiated pricing. Contact sales to discuss volume requirements.